1. Introduction

Neltech Group Ltd (“we”, “our”, “us”) is a technology company headquartered in Kicukiro, Kigali, Rwanda. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at https://itlionel.xyz or submit information through our contact form.

2. Information We Collect

We collect the following information when you voluntarily submit it:

Contact form submissions: name, email, organization, phone number, service of interest, and message.
Technical data: IP address, browser type, and usage analytics collected automatically when you visit our site.

We do not use cookies for advertising tracking. We do not sell your data to third parties.

3. How We Use Your Information

To respond to your inquiries and provide requested services.
To improve our website, services, and user experience.
To communicate with you about projects, proposals, and partnerships.
To comply with legal obligations under Rwandan and applicable international law.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS), secure database storage, and access controls. Contact form submissions are stored in a secured database accessible only to authorized Neltech Group Ltd staff.

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for reasonable record-keeping. You may request deletion of your data at any time by emailing us at info@itlionel.xyz.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing at any time.
Lodge a complaint with the relevant data protection authority.

7. Contact

For any privacy-related questions, contact us at info@itlionel.xyz or +250 787 864 583.